Google’s AI Tool That Organized Stranger Health Tips Has Been Taken Offline

A Google search feature that organized health advice from anonymous internet contributors using artificial intelligence has been removed. The feature, “What People Suggest,” curated community health content from online discussion platforms and presented it to users in themed summaries. Three sources familiar with the matter confirmed its discontinuation before Google officially acknowledged it.
The product made its public debut at “The Check Up,” Google’s annual health event in New York. Karen DeSalvo, then chief health officer, wrote about the feature’s launch with enthusiasm, describing it as a response to users’ genuine need to access peer-based health experiences alongside expert advice. The AI organized the community content into readable categories for health searchers.
Google characterized the removal as routine search simplification with no safety implications. But the company’s claim of public transparency fell apart when the referenced blog post was found to contain no mention of the discontinued feature. One person familiar with the decision confirmed directly: “It’s dead.”
The backdrop includes a major investigation into Google’s AI Overviews, which found that false health information was being served to roughly two billion users each month. Google made limited adjustments in response, including removing some medical AI Overviews, but health professionals have consistently pushed for more comprehensive action.
With another “The Check Up” event on Google’s calendar, the company faces an opportunity and an obligation to demonstrate meaningful improvement in how it handles health AI. Launching new features while failing to transparently retire problematic ones is not a strategy that will sustain long-term trust. The story of “What People Suggest” is a valuable lesson — if Google is willing to learn from it.